Privacy Policy

Last updated November 4, 2026.

This policy explains how Butlers Home Services, Inc. ("Butlers Home Services", "we") handles the information you give us on butlershomeservices.com, by phone, by email and by text message.

Information we collect

We collect the details you choose to send us in a quote request, a message or a chat: your name, phone number, email address, street address, the service you want and any notes you add about your home or business. When you check a text message box on one of our forms, we also keep a record of that choice: which box you checked, the wording you agreed to, the date and time, and the page you were on. When you visit the site, we also collect basic visit data through cookies, described under "Cookies and tracking" below.

How we use information

We use this information to answer your request, give you a quote, schedule and complete cleanings, send appointment confirmations and reminders, and reply to your questions.

Text messages (SMS)

Our forms have two text message boxes. Both are optional and start unchecked. Checking either one is never a condition of any purchase.

• Non-marketing texts: if you check this box, Butlers Home Services, Inc. may text you about quote follow-ups, appointment confirmations and reminders, and service updates.
• Marketing texts: if you check this box, Butlers Home Services, Inc. may text you about special offers, discounts and service updates.

Message frequency may vary. Message and data rates may apply. Text HELP for assistance, or call (954) 812-8005 or email info@butlershomeservices.com. Reply STOP to any message to opt out at any time. After you text STOP, you get one message confirming you are unsubscribed and no further texts. Carriers are not liable for delayed or undelivered messages. The full program terms are in our Terms of Service.

How we share your information

We do not sell or rent your personal information. We share information only with service providers and subcontractors who help us operate our business (such as our CRM and hosting providers) under confidentiality obligations, or where required by law.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

Cookies and tracking

Our website uses a few cookies and similar tools:

• Cloudflare hosts the site and protects it from attacks. It processes your IP address, may set a security cookie, and counts page visits without cookies (Cloudflare Web Analytics).
• Google Analytics counts visits and the pages people view, so we can see how the site is used. It sets cookies in your browser and loads a few seconds after a page opens.
• Our chat window comes from our CRM provider. It loads when you start scrolling or tapping a page and may set its own cookies to keep your conversation going.
• Our service area map loads map images from OpenStreetMap, which receives your IP address.

You can block or delete cookies in your browser settings. The site still works without them, though the chat window may not. We do not sell your information, and we do not use cookies to collect or share text message opt-in data.

How we protect your information

We use reasonable administrative and technical safeguards to protect your information. Our website runs over an encrypted connection (HTTPS), so what you send through our forms is protected on its way to us. Only our staff and the service providers who need your information to do their work can access it. No method of sending or storing information online is 100% secure, so we cannot promise perfect security. If you have a concern about your information, call (954) 812-8005 or email info@butlershomeservices.com.

Your choices

You can ask us to update or delete the information we hold about you, or to stop contacting you, by calling or emailing us. Reply STOP to any text to stop text messages.

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